Social Media Listener Intern (SML)

Position Summary: The Social Media Listener Intern (SML) (a) does Internet research to find, monitor, and report on social media communications related to disaster preparedness and response, (b) assists the Public Information Officers (PIOs), (c) helps to distribute content to various websites, and (d) and engages on social media platforms.  The candidate reports to the Vice President of Operations.

We seek motivated and responsible college students or young professionals looking to gain experience working with an internationally known nonprofit. Prior interning experience is not a requirement, but we do require a strong work ethic and willingness to learn. The candidate should identify with Humanity Road’s mission and have basic knowledge of Microsoft Word and Excel as well as familiarity with comparable Google docs. Our  intern needs to be able to work both independently and with a team and a supervisor.


  • Some training or relevant experience using social media
  • Some training or experience in emergency/disaster management or disaster response
  • Excellent oral and written communication skills
  • Multilingual or bilingual desirable but not necessary
  • Ability to organize and prioritize work on multiple projects with attention to detail
  • Comfortable working from home and in a virtual work environment that uses Skype
  • Committed to learning and gaining experience in social media in emergency management.


  • Monitor assigned public domain and social media streams (e.g., Twitter, Facebook, news sites) for disaster warnings and watches in order to notify the volunteer network about a new incident or disaster
  • Monitor the assigned social media streams for emerging information during disasters, applying established processes and procedures and guidance from official, verifiable sources.
  • Monitor posts in social media streams and answer questions (in concert with PIOs as needed)
  • Assist on special projects according to interests and needs.

Compensation: We encourage you to use this UNPAID  internship to gain experience or course credit. Perhaps your college or university provides”work-study” grants or other funding for internships.

More information about Humanity Road Intern Program. Are you ready for an intern position like no other? Apply now.