florence header.png

North Carolina Hurricane Florence 2018

This Situation Report 2 is a special report for 25 North Carolina counties impacted by Florence. The report contains county level status on communications, health and vulnerable population information. The following is a summary of Humanity Road activities to date:

Humanity Road Situation Report 1 was published on September 15, 2018 and provided links to National, NC state and county official websites and social media accounts.

Media Monitoring: Since September 10, we have been performing live data mining and monitoring of social media of approximately 700 locations across 26 NC counties to find and help solve unmet needs. Humanity Road provided the US Coast Guard with a Strategic Heat Map showing requests for rescue located in social media, it also includes rescue requests being processed and fielded by the Cajun Navy. This work was supported with surge partners from GISCorps and Montgomery County, MD CERT.

US Coast Guard Heat People: For the rescue requests and heat map, crowdsourcing rescue and response teams reported that as of September 19, 2018 there are no open unresolved rescue requests pending.

Facebook Disaster Maps: In partnership with Facebook, Humanity Road is providing daily updates showing population densities, network usage and network coverage for Facebook users Connectivity maps can be found in Humanity Road Situation Report and a quick link directly to the Facebook only report can be found here Facebook Disaster Maps

Coordination and Collaboration: As a member of National VOAD, FEMA Tech Sector, Virginia VOAD and South-Central Virginia VOAD, we collaborate with many organizations including NC VOAD and Private Sector partners to collect these information products. We thank them for their engagement and response. Humanity Road activated its disaster desk for Hurricane Florence on Monday, September 10, 2018 and remains actively engaged in the response.

Download the PDF version here

18 Sep

Hurricane Florence has left record breaking rainfalls in the following areas: Emerald Isle, Jacksonville, Surf City, Wrightsville Beach totaling 118.07 inches in just those 4 areas. There have been at least 33 fatalities,more than 2,600 people and nearly 600 animals have been rescued. 342,884 people remain without power. Fayetteville and Lumberton are both at risk for flooding. The Cape Fear River is expected to crest at 61.5 feet by Wednesday. There are 1,050 road closures numerous highways & primary routes.Interstate 95 remains closed from Johnston County to the South Carolina line, and Interstate 40 remains closed from I-95 to Wilmington.DOT has cleared a route to get emergency supplies into Wilmington, which has been effectively cut off from the rest of the state by flooding. The state port at Wilmington will open Wednesday to help get supplies to the area. Source 1 Source 2

15 Sep

Rainfall amounts have totaled 15 to 30 inches in many locations in eastern North Carolina through midday Saturday. Local roadways are impassable and are closed in numerous locations, which has isolated residents and led to numerous water rescues. Florence is located about 50 miles west of Myrtle Beach, North Carolina or 40 miles south of Florence, North Carolina, as of early Saturday afternoon. It will continue to move slowly westward Saturday and a turn toward the west and northwest is anticipated on Sunday. Source

Significant Updates

(most recent first)

19 Sep

  • Disaster Declarations: As of 2pm North Carolina Department of Public Safety reported on their interactive website that 19 counties have been approved for private and public assistance with additional counties pending. For live interactive map see .https://www.ncdps.gov/florence

  • Power: Sep 19 2pm 182,830 without power across the state https://www.ncdps.gov/florence

  • Comms: The FCC Disaster Information Reporting System (DIRS) report for September 18 as of 11:00 am provides outage information report indicates Columbus County Central Communications has its 911 calls rerouted to another PSAP without location information. Also, Washington Police Communications, a secondary PSAP, has its 911 calls rerouted to another PSAP without location information. Details for outage statistics for selected counties appears in county sections below. The full report can be accessed online at https://www.fcc.gov/florence

  • Health: Healthcare Ready is supporting supply chain partners in coordinating deliveries in high water and starting to getting additional information on accessible routes.

  • Health: AP reported that in Trenton NC: 3.4 million chickens and turkeys and 5,500 hogs have been killed in flooding from Hurricane Florence as rising NC rivers swamped dozens of farm buildings where the animals were being raised for market. Sewage plants and coal ash dumps also flooded. Source

  • Roads: NCDOT reported that as of 9:00 am there are currently 850 road closures, including major routes such as I-95 and I-40. Travel is still not advised to these regions due to rivers that haven't crested, debris, downed power lines and more. For info. on routes, visit http://drivenc.gov source

  • Health: Brunswick County Public Utilities and the Division of Water Resources advises that consumers boil all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or use bottled water. http://www.brunswickcountync.gov/system-pressure-advisory-jericho-road-bethel-road/

  • Health: NC Public Health needs volunteer nurses, physicians, behavioral health professionals, and anyone else willing to contribute their time more about volunteer opportunities here: https://www.ncdhhs.gov/hurricane-florence-recovery-volunteers

  • Several rivers across NC are at various flood stage, but some are receding. Across the southern Piedmont & Coastal regions, 13 rivers are at major flood stage, with 1 additional river expected to reach major flood stage later this week. Go to http://fiman.nc.gov for more info Source

  • Ports: The USCG Captain of the Port of North Carolina opened the ports of Wilmington and Morehead City with restrictions on Tuesday evening. Source

18 Sep

  • Roads: Via NC Emergency Management: Please do not return to New Hanover, Brunswick or Pender counties. Travel conditions are not safe. Leave roads open for emergency response vehicles. https://twitter.com/NCEmergency/status/1042084171097751552

  • Comms: ITDRC is deploying phone lines, satellite internet and satellite television and is supporting locations in Wilmington, Surf City, New Bern and has received additional requests to provide support in other locations. https://itdrc.org

17 Sep

  • Wilmington, the state’s eighth-largest city, is cut off from the rest of North Carolina by still-rising floodwaters from Florence. Officials plan to airlift food and water to the city of nearly 120,000 people as rescuers elsewhere pull inland residents from homes threatened by swollen rivers.

  • Safety: Gov. Roy Cooper said in a Monday afternoon news conference that more than 2,600 people and 300 animals have been rescued from the flooding statewide.

16 Sep

  • Transportation: Via Meteorologist Reed Timmer “Here is some helicopter footage of flooding in Wilmington, Wrightsville and Carolina Beach. As you can see, these areas are not safe for travel. source

15 Sep

NC Counties Updates

Alamance https://www.alamance-nc.com

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: No reported cell towers down

    • 17 Sep: No reported cell towers down

    • 16 Sep: No reported cell towers down

    • 14 Sep: No reported cell towers down

18 Sep

  • Security: The Burlington Police Department responded to a request from State Emergency Management to assist Boiling Springs Lake Police Department with Law Enforcement resources. Officers will deploy at 9:30am. source

Ashe http://www.ashecountygov.com/

19 Sep

17 Sep

  • Dams Sector: Ashe County Emergency Management officials posted on Facebook that the Headwaters Dam "is fine today." Shortly before 8 p.m Sunday, the emergency manager had reported the imminent failure of the Headwaters Dam in the Headwaters subdivision of Creston. source

Beaufort http://www.bcgov.net/

19 Sep

Bladen https://bladennc.govoffice3.com/

19 Sep

Brunswick http://www.brunswickes.com/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 23.9% cell towers down

    • 17 Sep: 32.8% cell towers down

    • 16 Sep: 21.3% cell towers down

    • 14 Sep: 4.0% cell towers down

  • Health: Brunswick County Public Utilities and the Division of Water Resources advises that consumers boil all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or use bottled water. http://www.brunswickcountync.gov/system-pressure-advisory-jericho-road-bethel-road/

  • Food/Water: Brunswick County Government shared “food and water are on site at Spring Lake Park (210 Pine Road in Boiling Spring Lakes) for distribution NOW until 5 p.m. We do not have tarps; they have been ordered but have not arrived. We will update when they do” source

18 Sep

  • Via NC Emergency Management: Please do not return to New Hanover, Brunswick or Pender counties. Travel conditions are not safe. Leave roads open for emergency response vehicles. source

15 Sep

  • FEMA reported that Federal Disaster Assistance has been made available in the counties of Beaufort, Brunswick, Carteret, Craven, New Hanover, Onslow, Pamlico, and Pender counties source

Carteret http://www.carteretcountync.gov/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 21.4% reported down

    • 17 Sep 45.6% cell towers down

    • 16 Sep:45.6% reported down

    • 14 Sep: 33% cell towers down

Columbus https://www.columbusnc.com/

18 Sep

  • Comms: NC: Columbus County Central Communications has its 911 calls rerouted to another PSAP without location information. Also, Washington Police Communications, a secondary PSAP, has its 911 calls rerouted to another PSAP without location information.

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 34.8% cell towers down

    • 17 Sep 18.5% cell towers down

    • 16 Sep: 18.5% cell towers down

    • 14 Sep 5.4% cell towers down

Craven https://www.cravencountync.gov/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 19.9% cell towers down

    • 17 Sep: 19.9% cell towers down

    • 16 Sep: 19.9% cell towers down

    • 14 Sep: 19.9% cell towers down

  • Comms: ITDRC is deploying phone lines, satellite internet and satellite television and is supporting locations in Wilmington, Surf City, New Bern and has received additional requests to provide support in other locations. https://itdrc.org

18 Sep

  • Transportation: Coastal Carolina Regional Airport (EWN) - ILS localizer temporarily down due to local power interruption, FAA monitoring and will restore when able Source

Cumberland http://www.co.cumberland.nc.us/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 0.5% cell towers down

    • 17 Sep: 15.1% cell towers down

    • 16 Sep: 15.1% cell towers down

    • 14 Sep: No reported cell towers down

18 Sep

  • Via news reporter, Person Bridge now blocked in Fayetteville. Cape Fear River exceeding 60 ft. Forecast to crest at 61.5 @ 2a source

Currituck http://www.co.currituck.nc.us/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: No reported cell towers down

    • 17 Sep: No reported cell towers down

    • 16 Sep: No reported cell towers down

    • 14 Sep: No reported cell towers down

Dare https://www.darenc.com/departments/emergency-management

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: No reported cell towers down

    • 17 Sep: No reported cell towers down

    • 16 Sep: No reported cell towers down

    • 14 Sep: No reported cell towers down

Duplin https://www.duplincountync.com/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 23.6% reported down

    • 17 Sep 36.0% cell towers down

    • 16 Sep:36.0% cell towers reported down

    • 14 Sep: 7.9% cell towers down

18 Sep

  • Duplin County Airport (DPL) - Airfield lighting is working, but only part of the taxiway lighting is working. Airport is being used as a staging area for water rescues Source

Edgecombe http://www.edgecombecountync.gov/

18 Sep

  • Tarboro Edgecombe Airport (ETC) - Fuel is on site but pump has not been set up for use yet Source

Harnett http://harnett.org/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 4.3% reported down

    • 17 Sep 14.4% cell towers down

    • 16 Sep:14.4% cell towers reported down

    • 14 Sep: 2.2% cell towers down

Hyde http://www.hydecountync.gov/

18 Sep

  • Ocracoke Island Airport (W95) - Due to current re-entry restrictions, runway is closed unless prior permission is granted by NPS park ranger (252-475-8307). Approx. 10' of the runway is covered in standing water. Source

Johnston http://www.johnstonnc.com/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 1.6% reported down

    • 17 Sep: 6.6% cell towers down

    • 16 Sep: 6.6% cell towers reported down

    • 14 Sep:1.1% cell towers down

Jones https://www.jonescountync.gov/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep:14.9% cell towers reported down

    • 17 Sep 23.4% cell towers down

    • 16 Sep:23.4% cell towers reported down

    • 14 Sep: 4.3% cell towers down

  • Health: Trenton NC: 3.4 million chickens and turkeys and 5,500 hogs have been killed in flooding from Hurricane Florence as rising NC rivers swamped dozens of farm buildings where the animals were being raised for market. Sewage plants and coal ash dumps also flooded. Source

Lenoir https://www.cityoflenoir.com/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 14.9% cell towers reported down

    • 17 Sep 26.4% cell towers down

    • 16 Sep: 23.4% cell towers reported down

    • 14 Sep: 10.3% cell towers down

Nash https://co.nash.nc.us/

19 Sep

  • 6:00am New Hanover: Wilmington International Airport (ILM)- Runway 17-35 is operational with limited navaids. runway 6-24 is closed but will open toady with limited navaids. Terminal and FBO is on line power, airfield is on generator power. Fuel is starting to arrive. Source

  • Comms: https://www.fcc.gov/florence

    • 18 Sep:14.9% reported down

    • 17 Sep 1.2% cell towers down

    • 16 Sep: 0.6% cell towers reported down

    • 14 Sep: 1.2% cell towers down

New Hanover http://em911.nhcgov.com/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 27.2% cell towers down

    • 17 Sep: 39.0% cell towers down

    • 16 Sep: 39.0% cell towers down

    • 14 Sep: 21.6% cell towers down

  • Wilmington
    • Security: Wilmington Police shared curfew has been amended 10pm-6am source

    • Fuel headed to Wilmington by Ferry. source

    • Health: Doctors providing free urgent care, non-emergency care Port City Community Church Wilmington campus Please pass along! source

    • Comms: Three Television Stations Running Out of Gas to Power Generators in Wilmington Source

    • Ports: The @USCG Captain of the Port of North Carolina opened the ports of Wilmington and Morehead City with restrictions on Tuesday evening source

18 Sep

  • Via NC Emergency Management: Please do not return to New Hanover, Brunswick or Pender counties. Travel conditions are not safe. Leave roads open for emergency response vehicles. source

  • Comms: ITDRC is deploying phone lines, satellite internet and satellite television and is supporting locations in Wilmington, Surf City, New Bern and has received additional requests to provide support in other locations. https://itdrc.org

16 Sep

  • Transportation: Via Meteorologist Reed Timmer “Here is some helicopter footage of flooding in Wilmington, Wrightsville and Carolina Beach. As you can see, these areas are not safe for travel. source

Onslow https://www.onslowcountync.gov/ 19 Sep

Orange http://www.co.orange.nc.us/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep:No cell towers reported down

    • 17 Sep No cell towers reported down

    • 16 Sep:No cell towers reported down

    • 14 Sep:No cell towers reported down

17 Sep

Pamlico http://www.co.pamlico.nc.us/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep:No cell towers reported down

    • 17 Sep 10.5 cell towers reported down

    • 16 Sep:10.5% towers reported down

    • 14 Sep:No cell towers reported down

Pender http://www.pendercountync.gov/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep:30.3% cell towers reported down

    • 17 Sep 32.9% cell towers reported down

    • 16 Sep: 32.6% cell towers reported down

    • 14 Sep:16.9% cell towers reported down

  • Comms: ITDRC is deploying phone lines, satellite internet and satellite television and is supporting locations in Wilmington, Surf City, New Bern and has received additional requests to provide support in other locations. https://itdrc.org

  • Transportation: Henderson Field Airport (ACZ) near Wallace,NC is closed still under water source

18 Sep

  • Transportation Via NC Emergency Management: Please do not return to New Hanover, Brunswick or Pender counties. Travel conditions are not safe. Leave roads open for emergency response vehicles. source

17 Sep

  • Coast Guard reports Residents evacuated by USCG from Rocky Point, NC source

  • Interstate 40 @NCAviation captured this drone footage today as part of damage assessment near mile marker 387 in Pender County. Source

Robeson https://www.co.robeson.nc.us/copy-of-computer-operations

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 6.0% cell towers reported down

    • 17 Sep 25.5% cell towers reported down

    • 16 Sep: 25.5% cell towers reported down

    • 14 Sep: 5.4% cell towers reported down

  • Transportation - Effective 19 Sep 1:00 pm there were Three clear routes in to Lumberton, NC: Source internal communications

  • From Raleigh - US 1 South to US 74 East to Lumberton
  • From Charlotte - 74 East all the way to Lumberton
  • From Greensboro - 73 South to US 74 East all the way to Lumberton

18 Sep

  • Lumberton Municipal Airport (LBT) - All runways are open for use, open for relief efforts ONLY until Thurs 9/20 Source

17 Sep

  • Lumberton: AP news reports 30 farms near Lumberton have been isolated by flood waters, hampering the delivery of feed to animals. The lack of food could cause additional birds to die if access isn’t restored quickly, the company said. source

Scotland https://www.scotlandcounty.org/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep: 7.3% cell towers reported down

    • 17 Sep: 21.5% cell towers reported down

    • 16 Sep: 21.8% cell towers reported down

    • 14 Sep: 1.8% cell towers reported down

  • Transportation: NC DOT shared “Drone pictures of the Richmond Mill Pond Dam spilling onto NC-144, in Scotland County near Laurel Hill on 9.18.18. source

18 Sep

  • Transportation: Laurinburg-Maxton Airport (MEB) - More fuel to be delivered Thurs 9/20 source

Stanly https://www.stanlycountync.gov/

19 Sep

  • Comms: https://www.fcc.gov/florence

    • 18 Sep:No cell towers reported down

    • 17 Sep No cell towers reported down

    • 16 Sep:No cell towers reported down

    • 14 Sep:No cell towers reported down

18 Sep

  • Transportation: Stanly County Airport (VUJ) - glideslope is inoperable, has been reported and maintenance notified Source

Emergency and Information Numbers

For emergencies call 911

For Info on texting 911 See below.

  • If you are in a situation where it is not safe to place a voice call to 911.

  • If you are experiencing a medical emergency that renders you incapable of speaking or hearing.

  • If you are unable to call 911 due to being in a location with sporadic cellular voice service.

  • If you are unable to speak or hear due to injury or physical restraint.

Information Helplines

Need assistance for Hurricane Florence? Dial 2-1-1, 888-892-1162 or text Florence to 898211 to reach a 2-1-1 call specialist 24/7. https://www.nc211.org/

Reunification Hotlines and Websites

  • American Red Cross Register safe and well or search for loved ones https://safeandwell.communityos.org/cms/index.php You can also call the national helpline at 844-782-9441

  • Facebook Safety Check Link

  • Mark yourself safe on your social media accounts.

211 - Information on services, aid relief, muckout teams

511 - information on which roads are open

911 - Emergency services, police, fire and rescue

Health and Hospitals

19 Sep

  • Healthcare Ready is supporting supply chain partners in coordinating deliveries in high water. We are starting to getting additional information on accessible routes. As conditions are changing regularly, please contact us for assistance or information.

  • Health: AP reported that in Trenton NC: 3.4 million chickens and turkeys and 5,500 hogs have been killed in flooding from Hurricane Florence as rising NC rivers swamped dozens of farm buildings where the animals were being raised for market. Sewage plants and coal ash dumps also flooded. Source

  • Health: Brunswick County Public Utilities and the Division of Water Resources advises that consumers boil all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or use bottled water. http://www.brunswickcountync.gov/system-pressure-advisory-jericho-road-bethel-road/

  • Health: NC Public Health needs volunteer nurses, physicians, behavioral health professionals, and anyone else willing to contribute their time more about volunteer opportunities here: https://www.ncdhhs.gov/hurricane-florence-recovery-volunteers

17 Sep

15 Sep

13 Sep

  • Health: Americares providing support to up to 90+ health partners in NC and VA source

Useful Links

NC DHHS Disability Services https://www.ncdhhs.gov/assistance/disability-services

NC Childcare Aware Resources http://www.childcareaware.org/state/north-carolina/

NC HealthCare Ready RX open https://www.healthcareready.org/rxopen

Kidney Community Emergency Response https://www.kcercoalition.com/

Senior Care Givers Home Careolina http://www.homecareolina.com/

NLM Special Populations: Disaster Preparedness and Response: https://tox.nlm.nih.gov/outreach/specialpopulationsanddisasters.html

NLM Children in Disasters and Emergencies: Health Information Guide: https://disasterinfo.nlm.nih.gov/children

NLM Pregnant Women in Disasters and Emergencies: Health Information Guide: https://disasterinfo.nlm.nih.gov/pregnant-women

Shelters and Evacuation Centers

Communications

Wireless Services (Reported by FCC Sept 18, 2018): The following map of the disaster area illustrates which counties are most affected: Pender, Onslow and Columbus have 30% or greater impacts to cell towers. Out of 5,808 cell towers in North Carolina, 466 are impacted.

FCC Sep 18 to Sep 16 Outage comparison image.png

Power Outage

Power Outage map

Sep 19

  • Statewide power outage total at 11:45 am is 196,911 with the highest concentration in New Hanover, Carteret, Onslow, Pender and Robeson counties. Get updates: http://ncdps.gov/florence

  • 10:03am PT/1:03pm ET map of power outage status as reported by the utilities and consolidated (note scale is based on % of customers served in that county that are without power). Source: https://poweroutage.us/area/state/north%20carolina

Useful Links

Roads and Bridges

NC Road Closure Information https://tims.ncdot.gov/tims/

Maps and Situational Awareness Links

Pictures and Videos

Social Media

#HurricaneFlorence, #newbernstrong, #WilmingtonNC, #evacuation, #WilmingtonStrong, #Florence, #hurricane, #TropicalStormFlorence, #FlashFlood, #swansboro, #petshelters, #NewBernNC, #NewBernRescue. #NorthCarolinaStrong, #CajunNavy, #CravenStrong, #NCWX, #jacksonville, #lumberton, #poweroutate, #florencerescue, #flooding

Animals in Disaster

Shelter locations:

https://www.bringfido.com/hurricane/#carolinas

Pet Friendly Shelters

Pine Forest High School

525 Andrews Rd

Fayetteville

South View High School

4181 Elk Rd

Hope Mills

Volunteers Reporting

Cindy, Nafisa, Michael, Crystal, Evan, Reid, Allyson, Alice, Ann Marie, John, Elizabeth, Robert, George , Brindisi, Christoph, Chimdi, Emma, Cat, Chris, Lloyd, Steve, Katelyn, Adam, Clara, Michael, Barb, Caleb, Emma, Kirk, Phil, Neha, Robert, Stacey