Hiker climbing Mt. Everest pauses in the shadow of the mountain covered in snow

Nepal Earthquake 2015


Humanity Road’s (HR’s) overall disaster response activities began on April 25th and ended on June 12th. In addition to producing general daily situation reports and conducting social media monitoring and amplification, HR was activated for five mission-specific projects.

List of Activations for Nepal:

  1. Humanity Road Disaster Response: April 25-June 12, 2015 (49 days).
  2. Activation to support Kathmandu Living Labs (KLL), QuakeMap crisis-mapping and urgent needs coordination – April 28-June 12, 2015 (46 days).
  3. Activation to support Americares for Hospitals and Medical needs – May 1-4, 2015 (4 days).
  4. Activation to provide assistance for stranded hikers – April 26-30, 2015 (5 days).
  5. Activation to provide research for a water purification project – May 7-9, 2015 (2 days).
  6. Activation to assess impacts to the location of the 2014 Sun Koshi landslide – May 12, 2015 (1 day).

Below is a summary of each activation followed by a summary of lessons learned.

Activation #1 Humanity Road Response

Humanity Road volunteers self-activated on April 25, 2015 immediately following the magnitude 7.8 Gorkha earthquake.

Goals and Objectives:

The Disaster Response objectives were to:

  • amplify official information to enhance public awareness; information included emergency and information hotlines, areas most impacted, status of communications, status of airports, roads, basic needs, shelters, embassies, animal needs, status of hospitals, etc.
  • search for impacts and urgent needs using social media and the Internet.
  • connect communities and individuals with needs to relief organizations in the field.
  • publish and share situation and other reports on appropriate platforms in a timely manner.
  • to support partners with research and/or special reports if needed.

The Process Improvement objectives were to:

  • continue testing Scanigo as a twitter aggregation tool for data-mining.
  • continue testing the use of surge support teams for mission specific goals.

Surge Support and Collaboration Partners:

  • Translators without Borders (TWB): Humanity Road requested help from TWB, which provided translators fluent in local Nepal languages, geography, and culture. These volunteers translated documents and social media posts and searched for urgent needs and situational awareness information.
  • Standby Task Force (SBTF): SBTF representatives were included in a Skype collaboration window that included TWB and HR volunteers. They brought urgent needs to the window and worked with the HR/TWB team to find solutions.


A total of 12 Situation Reports for Nepal were published. The first report, published on April 25, included links to government websites, emergency numbers, official social media accounts reporting on the event, hospital information, utility company contacts, and information on transportation infrastructure. The following 11 daily Summary Situation Reports, published between April 26 and May 5, focused on communities in need, medical and hospital needs, communications and power, aid coordination, and resources for animals. Following the Dolakha earthquake of May 12, we also published a Situation Report on India.

The situation reports were published on Humanity Road’s website, ReliefWeb, the All Partners Access Network (APAN), HumanitarianResponse.info, and were shared directly via email with NGOs, including Americares and Nethope, Cisco TACops and the Microsoft Disaster Team.