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Emergency Management All Hazards Summit Presentations

Catherine Graham - Friday, January 06, 2012

Emergency Management Magazine hosts a series of conferences around the U.S. for Emergency management and responders.  These events are actionable, thought-provoking summits for all-hazards professionals and industry experts to share expertise, best-of-breed solutions and best practices around preparation and response to disasters caused by nature and enemies of state.  Its a free program for Emergency Management professionals.  Its a great space for networking and its  filled with fast fact filled and informative presentations.  Below is a link to the presentations in Miami in December which included a presentation by Humanity Road on Crisis Communication strategies in Social Media.

For 2012 they kick off the year in Seattle, to see when they come to your area visit http://www.emergencymgmt.com/events/2012-All-HazardsAll-Stakeholders-Summits.html

Followership: The Mirror Image of Leadership
Garry Briese
Local Program Integrator, Wide Area Resiliency and Recovery Program, Denver UASI

Crisis Communication Strategies in Social Media
Crisis Communication Strategies: Video
Cat Graham
Vice President, Humanity Road, Inc.

Evolution of Social Media for Emergency Management
Jeff Baranyi

Senior Solutions Engineer, Esri

Secure and Manage your Information Driven World to Ensure Business Continuity
Dale “Dr. Z” Zabriskie
CISSP, Symantec Evangelist, Symantec Corporation

Why Satellite?
Tony Bardo
Assistant Vice President, Government Solutions, Hughes

Emergency Operations Centers – New Advancements in Interoperability
John Degory
Chief Operating Officer, Knowledge Center

Harnessing the Unstoppable Wave of Mobile Devices
Dale “Dr. Z” Zabriskie
CISSP, Symantec Evangelist, Symantec Corporation

#Follow On Your Phone

Catherine Graham - Friday, December 23, 2011
Did you know that anyone who can receive a text message can receive a tweet on their phone? This means police, fire, and #SMEM accounts can reach more community citizens. Whats even more exciting is that your citizens do not have to be in twitter or even know twitter. (standard message fees may apply from your message provider).

So what should you tell your followers?  There are different short codes for different countries and you can check out your country on the twitter help page

In the USA Here’s how it works. From your mobile phone, send a text message to 40404, in the body of the message type “follow humanityroad” You will receive a response from 40404 that says “you’re now following @humanityroad. Any tweets published by that account will now be sent to your phone as a text message. You can turn off the text messages by sending “OFF @humanityroad”.  

This means that in a pinch, you can set up a twitter account for your CERT team to help them stay informed on their mobile phones. In a large event, this can also serve as  a means to feed information to a large group or population disconnected by traditional communications but can still receive text messages on their mobile devices. For small communities this can be a way of reaching town citizens.   In a world of shrinking budgets, this is just one example of using free technology to empower and keep your citizens informed.

Volcanoes

Catherine Graham - Sunday, October 02, 2011

Can you prepare for the hazards of a volcanic event? Yes. Besides an evacuation plan, one of the most critical items you should have in your disaster kit is a mask or respirator. If you do not have a respirator, a dust mask will substitute to some degree. If you do not have a dust mask, wet a bandana or kerchief and wear as a mask to help reduce inhalation of ash.  http://volcanoes.usgs.gov/

Be prepared for the hazards that can accompany volcanoes:
Be familiar with mudflows and flash floods, Landslides and rockfalls as they are hazards associated with volcanic eruption. Listen for unusual sounds that might indicate moving debris, such as trees cracking or boulders knocking together. Ash: Cover your mouth and nose. Volcanic ash can irritate your respiratory system. Wear goggles to protect your eyes.   Keep skin covered to avoid irritation from contact with ash. Volcanic events often have earthquake or tsunami risks as well so be familiar with these Earthquakes, Tsunamis. The most common hazard to deal with for Volcanic events is ash fallout.

What to do if volcanic ash is falling (Source)
• Don't panic - stay calm.
• Stay indoors.
• If outside, seek shelter (e.g. car or building).
• Use a mask, handkerchief or cloth over your nose and mouth.
• If warning is given before ash fall starts, go home from work.
• If at work when ash fall starts, stay indoors until the ash has settled.
• Do not tie up phone lines with non-emergency calls.
• Listen to your local radio for information on the eruption and cleanup plans.
• Do not wear contact lenses as these will result in corneal abrasion.
• If there is ash in your water, let it settle and then use the clear water. If there is a lot of ash in the water supply, do not use your dishwasher or washing machine. Water contaminated by ash will usually make drinking water unpalatable before it presents a health risk.
• You may eat vegetables from the garden, but wash them first.

English
US Volcano lists: http://volcanoes.usgs.gov/about/volcanoes/volcanolist.php  
Volcano Hazards Poster English: http://pubs.usgs.gov/gip/64/  
Pilot instructions Aviation: http://pubs.usgs.gov/fs/2010/3116/fs2010-3116.pdf  

Spanish
Cuáles son las Amenazas o Peligros Volcánicos? PDF
Antes de una erupción volcánica PDF
Volcanes de Canarias http://www.volcanesdecanarias.com/index.htm  
¿QUÉ ES LA CENIZA VOLCANICA? PDF



 

Defining Disaster - 1 2 3

Catherine Graham - Saturday, October 01, 2011

Defining Disaster

There are different types of events and this should be considered when planning for your future and your family.  Discussing how to plan for an incident requires an approach to categorizing the nature, size and duration of events.  For the purposes of this article, incidents can be considered in four different categories, Hazards, Emergency, Disaster and Catastrophic event. The post disaster time frame is typically divided into three phases: acute or short term (1 month or less), intermediate (1–12 months),or chronic or long term (12 months or longer).[1]Level 1 Emergency

Hazard:  has the potential to cause harm to health, life, safety, or the environment and increases vulnerability, although it may not require a rapid response.  Learn how to reduce hazards in your home and how to recognize hazards in your surroundings.  

1.  Emergency:  A level 1 event is an event that moves beyond the potential of a hazard and poses an immediate threat to one’s health, life, or surroundings.  Examples of an emergency would be a fire in your home.

2.  Disaster:  Extraordinary situations that require an immediate response, but can be adequately managed at the local level by designated responders, such as police officers, firefighters, emergency medical technicians, and public health officials using local resources (Guha-Sapir, 2000) Essential services such as food, water, housing, health care, and sanitation are usually disrupted for prolonged periods of time.  World Health Organization defines a disaster as an event involving 100 or more persons, with 10 or more deaths, an official disaster declaration, or an appeal for assistance.  Disaster could be an isolated tornado.

3.  Catastrophic Event: is a sudden and extreme disastrous event, causing an upheaval in the order of communities, which requires an extensive recovery process that fundamentally changes the surrounding environment (Homeland Security, 2008). Catastrophic event example would be Hurricane Katrina, or the Japan Earthquake.

Below are some examples of disaster level planning.



Survive
: 
Level 1:  Learn CPR, First Aid techniques and have a first aid, and how to contact local emergency teams i.e. 911.
Level 2:  Be familiar with who your local first responders are, where are there Citizen Corps or CERT Teams because in larger events, 911 may be overloaded.  You need a plan b for first aid, rescue or emergency care.
Level 3:  Learn survival tips for "When there is no doctor" discuss scenarios with friends & families how can you help each other.  Join a short wave radio club.  Maintain survival items in your vehicle.  Store a spare set of keys in an alternative location.

Sustain:
Level 1:  learn how to shelter in place, identify a meetup place on or near your home, practice evacuation.
Level 2:  Plan for intermediate housing with family, friends.  Identify meet up place in or near your community
Level 3:  Discuss scenarios with friends or relatives in another state.  Provide friends and loved ones with the contact information for your out-of-state destination.  Make sure your children know the plan.

Reunite:
Level 1:  Practice your escape plan and identify a meetup place on or near your home, program your "ICE" contact in your phone.  Keep a spare phone in your vehicle.
Level 2:  Identify a meet up place in or near your community, plan checkin times (such as 10, 2 and 4) to save phone battery. Text your loved ones "IMOK".  If you need to check on them text them "RUOK"
Level 3:  Identify a family meet up place in another state.  Print out and store this information in your vehicle and with friends.


Sign up for the 303 Plan which will help you practice your plans every three months.

Surviving Disaster

Time may be very limited for some victims. The first 24 hours after a disaster has been called the "Golden Day" that period during which injured or trapped victims have an 80 percent chance of survival if rescued.[1]   The First 24 Hours Foundation urges the public when disaster strikes to "use common sense”, work as a team and help the person next door.  Time is the critical parameter for the rescue of victims buried under collapsed buildings. There is a window in the first 24-hours when people who are injured and trapped can be saved, followed by a three-day period when trapped but uninjured victims can be successfully rescued. But after three days the chances of survival diminish rapidly unless the trapped person has access to drinking water. [2].   Following a major disaster, first responders who provide fire and medical services will not be able to meet the demand for these services. Factors such as number of victims, communication failures, and road blockages will prevent people from accessing emergency services they have come to expect at a moment's notice through 911. People will need to rely on each other for help in order to meet their immediate life saving and life sustaining needs.  Developing and supporting a local Community Emergency Response team is one way to improve survival. [3]

The Role of Colleges in Disaster

Catherine Graham - Sunday, July 31, 2011
Disaster Management Initiatives
Humanity Road is proud to be collaborating with students and professors at various colleges on their disaster management initiatives.  Some of the colleges we are working with include Southeast Arkansas College, San Diego State University, University of Colorado at Boulder, Arizona State University, and the National Defense University's STAR TIDE initiative.  Disasters around the world are challenging traditional response models and many colleges are stepping up to the plate to assist with solutions.  Here are just a few highlights of some colleges working to make a difference

Carnegie Mellon 
The students at Carnegie Mellon are working on the development of the Next generation Emergency Operation Center.   Using two 18 foot trailers provided by the NASA Ames Disaster Assistance and Rescue Team  (DART), they are prototyping a flexible environment for exploring a variety of Emergency Operation Center and Business Continuity system designs. “As these system decentralize and become virtual, they might be better called Continuity and Contingency Management (CCM) systems.”  The Carnegie Mellon Silicon Valley Disaster Management Initiative (DMI) brings together private corporations, public organizations, non-profits and communities to develop better technical solutions for disaster management.  Our goal is to improve technology and approaches for better disaster management, humanitarian assistance and resiliency preparedness. Headed up by Director Martin Griss, and Associate Directors Jeannie Stamberger, Steve Ray, Steven Rosenberg The CNU-DMI is a center of excellence for disaster management research, development, evaluation, advocacy and dissemination of open and interoperable technologies, solutions and approaches.  They recently completed their 2011 California Mobile Command Center (MCC) Rally sponsored by the California Fire Chiefs Association (CFCA) and the California Emergency Management Agency (Cal EMA).  You can follow Carnegie Mellon on Twitter @cmusv_dmi and read more about them at http://bit.ly/quA4Ja.  


The University of Boulder Colorado
“Tweets that include tactical, actionable information contribute to situational awarenesssuch tweets include content that demonstrates an awareness of the scope of the crisis as well as specific details about the situation.”  Sudha Verma is one of many PhD students in Project Epic presented Extracting “Situational Awareness” Tweets During Mass Emergency at the International Conference on Weblogs and Social Media (ICWSM) in Barcelona on July 18.   Project EPIC, is a multi-disciplinary, multi-university, multi-lingual research effort to support the information needs by members of the public during times of mass emergency.  One of the utility programs that was created by a team at Boulder is Tweak the Tweet. You can read more about it at the Story Random Hacks of KindnessYou can follow University of Boulder and Epic online and in twitter: @Kate30_CU @epiccolorado @sophiaBliu @cubouldernews @cuboulderevents @CUBoulderAlumni

Harvard Humanitarian Initiative (HHI)
The Harvard Humanitarian Initiative (HHI) is an interfaculty Harvard University initiative dedicated to advancing research, practice, and policy in the field of humanitarian assistance. HHI’s mission is “to relieve human suffering in war and disaster by advancing the science and practice of humanitarian response worldwide.”  Current initiatives include participation in STAR-TIDES, you can read more about STAR-TIDES under National Defense University below.   The Harvard Humanitarian Initiative maintains partnerships with major relief organizations and government agencies to improve the effectiveness of aid delivery worldwide. HHI serves as a source for technical, research, and training assistance to more than 40 humanitarian agencies [3] and international institutions, including: American Red Cross, AmeriCares, CARE, International Committee of the Red Cross(ICRC), International Rescue Committee(IRC), Médecins Sans Frontières, Oxfam America, Physicians for Human Rights(PHR), Save the Children USA, United Nations High Commissioner for Refugees (UNHCR), U.S. Agency for International Development (USAID), U.S. Centers for Disease Control and Prevention (CDC), World Health Organization (WHO).


San Diego State University  SDSU Viz Center,
"How do we leverage the power of the web?"  This is a simple question and San Diego University is on the leading edge of exploring, analyzing and identifying ways to harness that power.  Dr. George Bressler speaks about X24 Europe, the social media disaster exercise hosted by San Diego Viz Center and EUCOM.  



During Europe X24 over 39,000 people from ninety four nations
participated in the global exercise.  Funded by over $5,000,000 in grants per year, the Viz Lab provides practical assistance for natural disasters, pandemic response and analysis, humanitarian assistance, regional and global sustainability, global collaboration, domestic and international law enforcement, homeland and international security, global education, global business ventures, and product design and development.  You can follow San Diego Viz Center on Twitter @VizCenter @SDSU_NewsTeam @as_sdsu and read about them at http://vizcenter.net/vizcenter/about/.

The Fletcher School, Tufts University
From the initial hours of Haiti to the initial hours of Japan student volunteers at the Fletcher School at Tufts University have been assisting mapping efforts at the onset of disaster with key translation and mapping of urgent needs. You can follow The Fletcher School or Tufts on Twitter @TuftsUniversity and @FletcherSchool @TuftsPR @TuftsGSAS and read more about them at http://fletcher.tufts.edu/ (Source)

University of Colombia SIPA
A SIPA student group, the New Media Task Force, assisted relief workers meeting humanitarian needs in flood-affected areas of Pakistan by mapping the disaster online.  Through projects, panels, and events, we aim to create a community around new media for development and promote practical research and internship opportunities for SIPA students. Additionally, the New Media Task Force supports SIPA curriculum development around technology for development. Our students and alumni work globally with organizations such as The Earth Institute, UNICEF, OCHA, Ushahidi, and UNDP. One of our primary activities is Crisis Mapping, an international effort to respond to disasters around the globe, and our volunteers provide essential information within the first few essential days following a disaster.  You can follow University of Colombia on twitter @ColumbiaSIPA 

@NewMediaSIPA @SIPAUshahidi and online at http://sipa.columbia.edu/


National Defense University
Under a partnership between the National Defense University and the Naval Postgraduate School, the STAR-TIDES initiative hosts quarterly experiments at a remote field site in Paso Robles, CA (Camp Roberts). These experiments explore the edge of the possible within humanitarian operations, focusing on the creation of a common operating picture between all responding organizations–civilian and military, domestic and international.  STAR–TIDES (Sustainable Technologies, Accelerated Research–Transformative Innovation for Development and Emergency Support) is a networked effort that combines centralized and decentralized types of organizations. Its greatest strength is an extended network of interested individuals, businesses, government offices (civil and military), universities, and other entities.  The underlying model for STAR–TIDES and its whole-systems approach to infrastructure solutions is based on the Hexayurt Project’s "six ways people die" model.  These are too hot, too cold, thirst, hunger, illness, and injury. Shelters can help mitigate the first two risks, supply chains can address thirst and hunger, public health and medicine can mitigate many illnesses, and safety and security can reduce the likelihood of injury. These are too hot, too cold, thirst, hunger, illness, and injury. Shelters can help mitigate the first two risks, supply chains can address thirst and hunger, public health and medicine can mitigate many illnesses, and safety and security can reduce the likelihood of injury.  You can read more about National Defense University http://www.jfsc.ndu.edu/ (Source)

Arizona State University
DMML
http://dmml.asu.edu/ School of Computing, Informatics, and Decision Systems Engineering.  The mission of DMML HA/DR group is to enhance communication and coordination between governmental and non governmental organizations during disasters.  "At DMML, we carry out research and build systems that use social media and crowd based sources to enable speedy response during disasters and events of crisis." The DMML research focuses on developing computational methods for data mining, machine learning, and social computing, and designing efficient algorithms to enable effective problem solving ranging from basic research, text/Web mining, bioinformatics, image mining, to real-world applications. The research includes (i) dealing with high dimensional data via feature selection and feature discretization; (ii) social computing, identifying the influentials in the blogosphere, group profiling and interaction; (iii) integrating multiple data sources to overcome ambiguity and uncertainty, (iv) employing domain knowledge for effective mining and information integration, and (v) assisting human experts by developing effective methods of ensemble learning, semi-supervised learning, and active learning with hierarchical classification, subspace clustering, and meta data.

The Golden 24 Hours

Catherine Graham - Sunday, July 10, 2011

TRIVIA QUESTION:  Surviving disaster may mean requiring assistance if you're trapped or pinned, what is your window of survival in this situation and how can you improve it?

Time may be very limited for some victims.  The first 24 hours after a disaster has been called the "Golden Day" that period during which injured or trapped victims have an 80 percent chance of survival if rescued.
[1]  

 The First 24 Hours Organization urges the public when disaster strikes to "use common sense”, work as a team and help the person next door.  Time is the critical parameter for the rescue of victims buried under collapsed buildings.

There is a window In the first 24-hours when people who are injured and trapped can be saved, followed by a three-day period when trapped but uninjured victims are often successfully rescued.  You can learn more about the First 24 by visiting them and and enrolling for reminders in the 303plan.  Enroll today.  It's a simple plan that sends you a reminder every three months that when it is time to review and discuss your disaster plan with your family.  Also, get to know your neighbors.  Being connected and known to the local community can increase your chance.  You can't be rescued if they don't know you exist.   
 

After three days the chances of survival diminish rapidly unless the trapped person has access to drinking water. [2] .   Following a major disaster, first responders who provide fire and medical services may not be able to meet the demand for these services.   Emergency Services (911) is something many have come to expect at a moment's notice, however, the number of victims, communication failures, and road blockages may prevent or delay services.   People may have to rely on each other for help in order to meet their immediate life saving and life sustaining needs.  Developing and supporting a local Community Emergency Response team is one way to improve survival. [3]  

Communications can be out so having a plan of where to meet family or friends after disaster may help alert others that you have met with difficulty.  911 Services may be overwhelmed.  Also, when voice lines are down often text messaging  can go through.  However, most 911 call centers can not accept text message.  Develop a plan of who you can text if you are hurt, injured or trapped and need rescue.  Here are some valuable light search and rescue tips courtesy of the
Newport Beach CERT Team. http://www.nbcert.org/lightsearchrescue.htm  and below are some top tips we've collected from various sources. 


Ten Tips on how to improve your chances of surviving disaster

  1. Enhance Skills: Train with a CERT Team in rescue and life saving techniques to help your neighbors and family during disaster. You develop skills and network with the rescue team.
  2. Network:  Know your neighbors, your rescue services, your shelter options, your local police
  3. Practice your plan: Develop these simple steps now and practice it.
  4. Inform others: Spend 30 minutes every 3 months discussing your plan with your family
  5. Treat Wounds: Learn CPR and First Aid, know how to recognize and treat life threatening injuries
  6. Communicate: If 911 and voice lines are down, text message your location and your need for rescue to a friend or loved one.
  7. Stay Connected: Learn the settings on your phone, how the GPS works and how to extend the life of your cell phone until help arrives.
  8. Stay Calm:  A person can survive at least three days and sometimes more without water and three weeks with-out food
  9. Stay Hydrated: Water is critical to extending survival.  Keep a small bottle of water  in your desk, purse, car.
  10. Attitude:  Be decisive and don't give up.

Mosquitos and Dengue: Reducing your risk

Catherine Graham - Saturday, July 09, 2011

Summer season is not only a time for cookouts and swimming, but mosquitoes.  Mosquitoes spread various illnesses from Malaria to Dengue Fever.  Dengue Fever is caused by any one of four related viruses transmitted by mosquitoes. There are not yet any vaccines to prevent infection with dengue virus (DENV).  The most effective protective measures are those that avoid mosquito bites.   (source)

 Reducing your risk

In an article to Oahu on a recent outbreak the CDC stated “We need the public’s help to clean up mosquito breeding areas by emptying all standing water, and checking gutters and other areas that collect water.” Is your home mosquito resistant?  Take a tour and check for the following

Top 10 Mosquito Love nests (Courtesy Ontario Ministry of Health) :
                
-Bird Baths 
                
-Old Tires 
                
-Unused Containers such as barrels 
                
-Flower pot saucers 
                
-Swimming pool covers 
                
-Wading Pools 
                
-Clogged gutters/eavestroughs 
                
-Clogged drainage ditches
                 
-Small containers such as cans or bottle tops 
                
-Unused Childrens Toys  or vehicles

 

  • Protect against mosquito bites by applying repellant containing DEET (20-30%) or picaridin to skin and clothing;
  • Repairing window and door screens to keep mosquitoes from entering indoors; and
  • Wear lighter-colored clothing that covers and protects skin from biting mosquitoes.
  • Bed Nets: When accommodations are not adequately screened or air conditioned, bed nets are essential to provide protection and to reduce discomfort caused by biting insects.

Know where the risk exists:   Whether you are travelling abroad or staying home, be aware of where disease outbreaks may be prevalent, check HealthMap.  With HealthMap's Outbreaks Near Me application, you have all of HealthMap's latest real-time disease outbreak information at your fingertips.


 

 

 

Treating Dengue Fever

Not one case of dengue fever was reported in the U.S. from 1946 to 1980, and since then, the only reported cases have been tied to outbreaks in towns across, but near, the U.S. border.  Dengue fever is common on most other continents. In fact, at least 50 million people come down with the illness every year in South and Central America, Southeast Asia, sub-Saharan Africa, Northeastern Australia and other locations.  There is no medicine or vaccine to treat dengue fever. The only treatment is acetaminophen (Tylenol). Aspirin, ibuprofen, and naproxen should be avoided. Those who contract dengue fever should rest and drink plenty of fluids. They should also cover themselves to prevent further mosquito bites (Source)

Recent cases reported in the USA.

Not one case of dengue fever was reported in the U.S. from 1946 to 1980, and since then, the only reported cases have been tied to outbreaks in towns across, but near, the U.S. border.  Dengue fever is common on most other continents. In fact, at least 50 million people come down with the illness every year in South and Central America, Southeast Asia, sub-Saharan Africa, Northeastern Australia and other locations.  There is no medicine or vaccine to treat dengue fever. The only treatment is acetaminophen (Tylenol). Aspirin, ibuprofen, and naproxen should be avoided. Those who contract dengue fever should rest and drink plenty of fluids. They should also cover themselves to prevent further mosquito bites ().

 

 

 4 Cases in Pearl City, Oahu, HI - March 2011

http://tinyurl.com/3ss3cjk  CDC News Release re Above Cases  http://tinyurl.com/3nnllnv

 

 

 

1 Case in Miami-Dade County, Florida - January 2011

http://tinyurl.com/43rdy7q


Since 2009, 93 Cases in Key West, Florida - May 17, 2011

http://tinyurl.com/3h5keg6


17 Cases reported in Texas in 2011; all imported, not an outbreak - Dec 14, 2010

7 outbreaks since 1980.

 

 

 

http://tinyurl.com/3jh7o92


One of the best posters we’ve seen is from Karachi:

 

 

 

 http://woodshedenvironment.wordpress.com/2008/08/12/pakistan-dengue-poster/

 

 

 

 

 

 

 

Juan De Fuco

Catherine Graham - Sunday, June 26, 2011

TRIVIA QUESTION:   Along the Ring of fire, which fault line is the only one  that has not  had a significant earthquake in the last 50 years:  Juan De Fuco has not had a major eruption within the last 50 years

The north-west coast of the U.S. could be devastated by a huge movement of undersea plates known as a ‘megathrust’ earthquake, scientists say. A review of the dangers posed by the Juan de Fuca plate released in the wake of the Japanese quake has raised fears that the Pacific seaboard could be similarly ravaged.

The horrifying possibilities have been brought to light by data researched by the Active Tectonics and Seafloor Mapping Laboratory at Oregon State University. And the results are shown in a documentary, Megaquake: The Hour That Shook Japan, which is set to go out on the Discovery Channel in the UK this weekend.

And geologist Jeffrey Park, director of the Yale Institute for Biospheric Studies, said in a recent – separate – article: ‘History tells us that more megathrust earthquakes could occur in the next decade, but we have no evidence that the recent rate of nearly one megathrust per year will persist for longer than that.’

Read the rest of the article: Source

Trivia Answer is Juan de Fuco.  Learn about Juan De Fuco Tsunami animation  http://bit.ly/kqgHMx and Read more from Shelby Bateson in Portland Oregon http://exm.nr/lzmvYq  

Volunteer Spotlight: Christoph Dennenmoser

Christine Thompson - Monday, April 11, 2011

 

National Volunteer Week

We would like to Spotlight some very special people who have contributed many hours of service at home and abroad.   We are deeply thankful for their service to the public and would like to recognize them here.

 Today, we honor Christoph Dennenmoser.  Christoph is working as EMS paramedic for German Red Cross Rescue Services. He is volunteers as Disaster Manager and teacher and is doing Public Relations.  The connection of disaster management and Information Technology and the immense possibilities in an effective use of Social Media in disaster situations is what raised his interest in the work of HumanityRoad. As team leader of the urgent needs cluster he enjoys being able to bring in his experience as Disaster Manager and passion for new media for serving people in need .

Christoph joined Humanity Road in 2010 and has provided support for Haiti, Brazil, USA, Japan, New Zealand, Egypt and others.  He is also a very active member of the media monitoring team with the Standby Task Force.

In March, Christoph served as lead volunter for Humanity Road in X24 Europe, a global social media exercise which was held March 28, - 30th, 2011.  Humanity Road partnered with San Diego University VizCenter, and European Comman for this global exercise which attracted 39,000 people from 94 nations and was featured in domestic and international news coveraged including CNN and Fox News. The exercise involved a quake and simulated tsunami in the Adriatic Sea causing damage to the Adriatic Basin.   During the academics day, Christoph provided a very informative presentation on the Red Cross and Red Cresent Society.  In advance of the drill, Christoph provided over 100 hours in core planning preceding the event.  during the exercise he served as overall Operations Lead and lead for Humanity Road.  Additional Humanity Road volunteers provided 140 hours of volunteer service to the exercise. 

 

 

 

 

 

Tweet Responsibly

Jeffrey VanOuwerkerk - Monday, January 03, 2011

Tsunami

Tweet Responsibly

The earthquake was beneath the sea floor off the coast of the Bonin Islands in the Pacific Ocean. Over the course of the next 3 hours after the earthquake, various news and scientific communities analyzed, reported and adjusted their views on whether or not a tsunami was generated and the scope of the risk to the public. The official source and also the best source of information on the Japanese coastline Tsunami watch and warnings as well as observations of the actual waves can be found on the JapanMeteorological Agency website http://www.jma.go.jp/en/tsunami/index.html.

THE RUSH TO TWEET

Look through the tweets below, what would you think? It’s no surprise that some countries scrambled to confirm facts and quell rumors of impacts to their coastlines. Social Media users who are sharing information regarding emerging events need to be cognizant of how their message will be received by others.  Twitter has no geographic boundaries.  Saying Tsunami Warning or no tsunami for the west coast has no value to someone when the location is missing.  Worse than that…someone may assume the message is for their location and it is for another country.

SORTING THROUGH THE NOISE

Imagine you are living in a coastal community somewhere in the world, and you see the following messages in Twitter….

 

TSUNAMI WARNING ISSUED (link)

Tsunami warning. Seriously no joke. Go listen to the news and stay away from the coast.

TSUNAMI WARNING

 

 

Was that helpful?  No?  Let’s see if these help….

 

1.       BREAKING NEWS – Tsunami not expected from 7.4 quake; Japanese Meteorological Agency makes warning for Ogasawara Islands

2.       Tsunami Warning. Be careful

3.       Japanese Meteorological Association Issues Mild Tsunami Warning #JAPAN #TSUNAMI (link)

4.       7.4 earthquake off Japan’s coast triggered a tsunami warning for remote islands and advisory for so Japan. CNN reports: (link)

5.       7.4 quake hits Japan, tsunami warning issued

6.       Earthquake Hits Coast Of Japan, Tsunami Warning Issued

7.       Tsunami Information: sea level readings indicate a tsunami was generated. It may have been destructive along coasts near (continued on link)

8.       Tsunami Information: no destructive widespread tsunami threat exists based on historical earthquake data. Ho…(continued on link)

9.       7.4 Japan quakeundefinedbut NO tsunami threat for the west coast

10.   Tsunami Information (Pacific): no destructive widespread tsunami threat exists based on historical earthquake and tsunami

11.   Just checked the PTWC and there’s no Tsunami warning for the Pacific Ocean

 

 

TWEETING TIPS

 
Considering just the choice of words (and not making any assessment on facts) the most effective use of Twitter for communicating this event would be #4.  7.4 earthquake off Japan’s coast triggered a tsunami warning for remote islands and advisory for so Japan. CNN reports: (link).  This message clearly states the location of not only the earthquake but most importantly – the location under the threat of a tsunami warning and an advisory for southern Japan and also includes the source of the information.  Another good one is #3 Japanese Meteorological Association Issues Mild Tsunami Warning #JAPAN #TSUNAMI (link).

 

 

Here is a message that fell far short of its desire to educate the public #8. Tsunami Information: no destructive widespread tsunami threat exists based on historical earthquake data. Ho…(continued on link) There is no location information in the message and the most critical piece of information needed by Japan and all of the other countries interested in know about the impact for their coastlines was information that ran over the twitter limit of 140 characters.

Would the name of the twitter user sway your decision on what story to believe?  If the name of the twitter account included the name Tsunami, NOAA, Earthquake, Quake, CNN, News, or any variation, would that improve your confidence in the information shared? We encourage the public to follow the guidance of their local officials during a disaster.  But some twitter users appear to be official and are not. There are times also when information from official channels is published too slowly to ensure the safety of the public.  When a tsunami wave travels at up to 500 miles an hour and starts only a few miles offshore, there may not be sufficient time to analyze the buoy data and warn the public. 

Social Media tools can be very valuable and quite powerful during disaster.  The medium can be used to connect people with needed aid and connect aid agencies with people in need.  Disaster preparedness and response actions can be immediately delivered to thousands and millions of people who are in need. The risk of misleading the public impacted (and the public not impacted) because of this widespread visibility is perhaps equally concerning

The good news is that the tsunami wave generated was small and did not cause damage or loss of life.  The bad news is that the real facts were only confirmed hours after the earthquake and only after the small wave struck the remote islands south of the Japanese mainland.

If you live in a community at risk for a tsunami, connect with your local officials and be sure to have a plan for not only what to do if the threat is imminent but also know how will you be notified that a threat is imminent.  While it can be a powerful life saving source of information, don’t rely on Social Media as your only source of information.

And if you are tweeting disaster information keep in mind the fact that your message will be visible not only by your intended audience, but also by the global community.  Before you tweet, be sure you are providing information that is accurate, pertinent and contains information that will not increase the risk of the safety of the public.  Tweet responsibly.


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